4/8/2026: Our OP360 SA Team is taking over and handling the account
-Amanda and I had a meeting and the details enclosed in this article Amanda provided to me
Extremely Important:
We need to view all ticket and PO details to ensure we are processing PO under the correct account.
| Account Information | ||
| Mid-States Runnings | Customer ID: 50567 | |
| Warehouse | We need to select closest warehouse from the Ship To Address | |
| Payment Terms | Net 30 | |
| Delivery Terms | PPD (Prepaid) | |
| Carrier | Logistics | |
| Ship Via | Logistics | |
| Stop Code | No Stop Code (Blank) | |
| PO Pricing | Process order mirroring the PO price | Amanda advised they are a part of a special group that PO price is already approved |
| PO/Order is processed utilizing 1 warehouse | If product is not all available in the closest warehouse to ship to address: -Add SKU to the order as a back order |
Example of ticket and a PO:
How to know if order should be processed under this customer account number
-Ticket Subject line or body of the ticket information will advise "Runnings" PO
-View the Ship To Address: PO will reflect : -> Runnings Dist. Center
