OP360 Sales Admin Gorman Distributing

We have not received an SOP for this account;
-Amanda advised account is under her name , but she has not processed Po's for the account

-Amanda advised to Adam , that account should land under OP360 SA

-Amanda advised account is straight forward and account advises PO must ship complete

-Amanda advised the account # 13412 does not need noted on the SO confirmation 

Amanda Advised: 

Customer Account Information

Account:  Gorman Distributing	50399
Sales Person	Brent Duke
Warehouse	Select closest warehouse	If El Paso TX: Select :SNV
Delivery Terms	PPD
Payment Terms	Net 30
Carrier	Logistics
Ship Via	Logistics

Question	Answer
If there is a Price Discrepancy PO is lower than the M3 price	Reach out to Lisa for approval	If Lisa is out of the office Reach out sending a direct message to Amanda or Nely for approval
If PO price is higher than the M3 price	Mirror price on PO
If there are Back Order product OOS Not available in dedicated warehouse	Reach out to customer Advise back order product  and ask to please advise how to procced	Be sure order is in Stop Code 7 until customer confirms how to proceed. Once customer has confirmed if order is good to go and customer advises to what is in stock  Update order to stop code 8 If customer advises to hold order until can ship complete Keep order in stop code 7 until all stock is available
Say NO when confirming back orders so planned date does not change
Be sure to attach the following to the M3 Order	Copy of the SO Copy of the PO Copy of the ticket conversation	If there are any order revisions Copy of the revised SO Copy of the Revised PO Copy of the ticket conversation including the revisions

Example of PO's