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OP360 Sales Admin Full Overview

Stop Code Break DownAmanda confirmed today 1/23/2026
Only warehouse you please a No Stop Code in is PKY
APA, EPA, HNJ, SNV, WFL
Stop Code 8
Stop Code Break downAccount : Net Terms
If order reflects a stop code 3

Send email to accounting to advise
Mario's Account: A00/N00 (Cash in Advance)

Did not send email to accounting
Keep order in stop code 3
Mario with work with accounting for release of order
Update: 2/12/2026
If you receive the following message: SKU Message

Item (XYZ) could not be found within the check sequence order specified

  • DO Not advise product is OOS or Discontinued 



  • Do not assume (guess) the SKU Number

Recheck SKU number , if no success

  • Reach out to Mario and ask to advise 

Update: 3/4/2026:
When processing Po in M3 - If you receive this message 
  • Double check that you entered the correct SKU# that is shown on PO
If Correct:

  • Reach out to the Sales Person/ Person that submitted the request and advise product is discontinued and no longer available 


Larger image than the above in the table

Update: 2/17/2026:
Responding to Ticket Request for tickets with Gigi & Carla's email address
- Add email Outbound email address and remove Carla Rondon's and Gigi's direct email addresses

Responding to ticket coming from Carla & Gigi
-Again remove their direct email address and add outbound email address.
- Add the Sales Person/Persons in the SOP if they are not already on the email ticket request.
-In your respond the sales person with order confirmation or you can say Hello Team
***** Please do not ask Gigi or Carla for a revised PO for price discrepancies -> The Sales Person on ticket thread would be the one to provide the revised PO

Examples of Sales Person/Persons : Brent Duke, Travis Williams, Luis Jamie, ETC.


Responding to Mario's inbound requests.
-No changes respond to Mario providing order confirmation and updates (Credit Holds) , ETC
-Add Outbound email address if it is not included
-If Gigi or Carla's direct email address is reflecting -> remove before responding to ticket


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