TLC Resource Portal

OP360 Sales Admin Albees Appliance SOP (Gigi's Account)

OP360SA Officially took over order processing for this account 1/28/2026

Account# 50371– Albee’s Appliances 

  • ALWAYS Prepaid
  • Warehouse Location: ALWAYS out of Sparks, NV
  • Price sheet: ABT / Customer Specific
  • Sales Rep: Brent Duke/Luis Jaime
  • Destination requires Driver Assist
  • Carrier Type: FTL
  • Say NO when confirming a back order so the planned date does not change when Gigi works on Transfers.
  • Make sure to upload the PO and any emails related to the order in M3.


Albees Appliance Order Processing customer breakdown
Customer ID50371
WarehouseAlways choose SNV
Ship DateThe Next business day 
  • Unless Gigi/Carla instruct differently) 
CarrierFTL
Ship ViaLogistics
Payment TermsNet 30 
Delivery Terms PPD
When the Back Order Pop-Up Box showsAlways Select "NO"
Add to Special Notes on M3 orderDestination requires driver assist
  • Unless indicated not to on PO or from Gigi/Carla) 
Be sure to always attach to the M3 order
  • Copy of Sales Order Acknowledgement
  • Copy of Po
  • Copy of ticket conversation (excluding internal note


    Note: If we receive a revised PO & revised the sales order acknowledgement -OR- are asked to revised the Sales Order acknowledgment

    Attach:
  • Copy of the revised Sales Order Acknowledgment
  • Copy of the Revised PO
  • Copy of the ticket conversation with the revisions








Albees Appliance (DI Direct Import Factory PO) Order Processing Breakdown 
Customer ID:50371
WarehouseDIW
Ship Date (Requested Delivery Date)Select 100 days out for all areas of when processing Sales Order:
  • Main Req. Delivery Date area
  • On all Order Lines 
  • Panel K (Expected Ship Date) for each order line 
CarrierOcean
Ship ViaLogistics
Payment TermsNet 30
Delivery TermsPPD
When the Back Order Pop-Up Box showsAlways Select "NO"
Add to Special Notes on M3 orderDestination requires driver assist
  • Unless indicated not to on PO or from Gigi/Carla) 

Be sure to always attach to the M3 orderBe sure to always attach to the M3 order

  • Copy of Sales Order Acknowledgement
  • Copy of Po
  • Copy of ticket conversation (excluding internal note


    Note: If we receive a revised PO & revised the sales order acknowledgement -OR- are asked to revised the Sales Order acknowledgment

    Attach:
  • Copy of the revised Sales Order Acknowledgment
  • Copy of the Revised PO
  • Copy of the ticket conversation with the revisions


Because this is a DI Container PO PO prices will be lower than M3

Please Do Not ask for a revised PO.

We need to reach out advise the price discrepancies and ask to confirm if pricing is correct/ approved.  




Example of DI (Container /Direct Import) PO
How to tell DI PO
- The Subject Line may indicate Container PO . Or may advise DI (Direct) Import PO
- Body of ticket may indicate Container PO . Or may advise DI (Direct) Import PO . Or may advise DIW container order
- PO May Indicate Factory Direct Order 


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