M3 Order Stop Codes
Stop Codes | Description of when to select | Comments | End Resolution |
3 | Payment Issue (Hold Order) | ||
6 (Accounting modifies order in M3) | Credit Hold 1.Customer has exceeded their credit limit | SA emails Accounting (Monica F. & Dalel C.) for approval to release order for shipping . Please Note: Accounting may release order for shipping if the order amount | Accounting will not release order to stop code "9" until payment is received |
7 | Hold on order 2. Cash in Advance Customers -Awaiting payment 3. CC Customers -Awaiting Payment 4. Customer's who have outstanding balances | ||
8 | Someone else outside SA Team has gone in to the order and modified the stop code to release the order for shipping | SA real time is not aware order has been modified & released for shipping |