Moving Forward All Sample Requests will be handled/processed by CR Agent Junvie Aredidon
Process Flow
1. If you receive a Fresh Desk Sample Order from the Team
-Ticket will need re-assigned to CR Agent Junvie
Step 1: In the side cart
-Group Field : Select "Sample Request"
- Agent Field : Select " Junvie Aredidon"
- Click "Update"
-Ticket is now out of your bucket .
-Junvie will handle ticket and respond to the requester moving forward.
2. If you receive a sample request via Outlook email
-Please respond advising :
Please email sample order requests to legacypurchaseorders@thelegacycompanies.com for order processing.