Click link below for M3 Overview for more details regarding order entry fields
M3 Order Process Overview - Countertop
Step 1:
Log into M3
-Select "Order Entry Window-New
Step 2:
Fill Required fields out
-All your product line item
Check Mark the "Pay by Credit Card" box
-Click the "+" at the service location
Step 3:
Screen Populates
Enter "FRE" & options will populate
-Select option "FRE002" -> Type in the S&H cost (example below $1.00)
-Click Confirm
Step 4: M3 routes you back to Main order entry screen
- Click "SUBMIT ORDER"
Step 5:
Screen Populates
-Your order Number (CO NO) will reflect in top left field on screen
Transaction Details Location:
-See below M3 auto fills the fields below for our TLC Avondale office
***It is Mandatory to modify the fields to the consumers billing address associated with the card
1. First/Last Name Fields : (First & Last Name on Consumers Card ) - In the first field enter "First name on the card" -> second field "Last Name on the card
2. Address: Consumers billing address
3. Consumers Zip Code or Postal Code (Canada)
- Click "Authorized And Capture"
Example below : Fields are modified to reflect consumers billing address
Step 6:
Screen Populates
Enter the required Payment fields:
- Card Number
- Expiration Date: Month & Year
-Card Code (CVV)
-First Name (Name on Card)
-Last Name (Name on Card)
-Click Submit
Step 7:
Pop Up Box Populates:
-Click "OK"
Step 8:
Screen Populates
Required Fields will be blank using the magnifying glass for the field choose your selection
must be filled out
-CO Type : E25 or E00
-Panel Sequence : Drag over into field box. You may need to repeat several times
-Facility : Must reflect TLC
Example of modifying the fields:
Top field: enter your order type
-Selection will show : Highlight line
-Click "Select"
- Will route you back to main screen
Step 9:
Pop Up Box Populates
-Click "YES"
Step 10:
Screen Populates
-Double Check ALL Order details
-Click "Next" & continued to Click "Next" double checking details on reach screen
Shipping Address Screen : If incorrect shipping address -> steps top modify below
Check the "Chg adr BOX
Screen Populates
Enter the correct information in the highlighted field
-Once complete: Click "NEXT"
Shipping details screen: If the Ship via or Carrier type is incorrect -> fields can be modified
-Click the magnifying glass
Example of Modifying field
Step 11:
Once complete you will be routed back to main page
-Continued to Click "Next" until screen below populates.
-Click "Actions Close" & repeat process until Main Order Entry screen populates
Step 12:
Main Order entry screen now populates
-IN RED : Your order number reflects (Be sure to make note of order number
-Click "New Order" to clear screen
Step 13:
-Mandatory: Reference OIS300 -> "S" (Stop Code ) Reflects a 9 (Payment sucessful)
- If the stop code is Blank or a stop code 3 ( there may be a payment issue)
-Change order to stop code "7" , Push the ship date out 30 days
-Reach out to Lisa or Colleen and they will advise how to proceed.
