M3 How to Search Inventory Availability-Countertop SOP : TLC Resource Portal

Process Flow: How to check M3 Product Availability

Prior to providing Resolution: Always check M3 (MMS081) for product availability
Prior to Processing M3 Order: Always Re-check M3 (MMS081) for product availability
Only reference "Avail Inv" column: Column must reflect a "Positive quantity" . If column is "Blank" or a "Negative" quantity -> Product is OOS or "Unavailable" for CR order processing

Understanding the M3 inventory columns

WHS	ON-HAND	RESRVD	Avail inv	Alloc qty	On Order	Alloc net Alloc Net SSStock
TLC Warehouse Location	Total product quantity in warehouse location	Inventory is Reserved for Retail Team Pending Orders" -Inventory is "Not Available" for CR Order Processing	Total inventory qty available for CR order processing. **CR Only references this column for Order Processing - Qty must reflect a "Positive Qty" to process order	Total Inventory qty allocated to orders in queue awaiting shipping	Please do not reference - information may be incorrect	Please do not reference: For Warehouse use only
Note: West Bend Major Appliance Category - Reach out to Level 3 for approval			Onshore Level 3 will advise resolution
Note: The majority of counter products are located in PKY (Paris KY)			If Not available in PKY - But avail. in the following locations reach out to Level 3 support approval to proceed APA EPA HNJ SNV WFL

***Click Link for West Bend Major Appliance Product List: https://westbend.com/pages/major-appliances

M3 -Column breakdown (M3: MMS081 View)

- Please reference bottom of article for Additional Snip Its of Product Availability

How To Steps:

Step 1. Log into M3

A) Left side tool bar: Click "Favorites" & drop down list will appear

- Select : MMS081 Availability. Display All Warehouses

Step 2: Top right - "Filter Options" location

I. Sorting order Field: Select ->1-Whs,oh,ord,res

- Choosing a different sorting order will not reflect true Countertop product availability

II. Item Number Field: Enter full M3 Part (SKU) Number: (Example: PSCRN83456

-Units: Enter Full Model (SKU) Number: (Example: MM900HDS)

III. Whs Field: Field will auto populate "PPN"

-Backspace to remove this info : This will allow you to view all warehouse locations

** M3 now reflects Product Availability

Full View of all warehouse locations and product availability

Do not know the Product Code -Use Search engine below.

How To Steps to: Search by product name (description)

- Search is broad & does not reflect real time inventory availability. Inly to be used to locate Part Code "or" Full Model Number (SKU)

- After locating , you will then need to search MMS081 for product availability

Step 1. Log into M3

A) Click "Favorites"

- Click "Mashup Library" -> Drop will reflect

- Select : item_Overview_DIS

Screen Populates

- Click "Search for item" field

- "Search box" populates: There are 2 ways to locate the product with this view

A) Part Search: Enter the name of the part (Example: Auger) & hit "Enter" . Scroll until you locate the part

B) Part Search: Enter only a partial Model SKU (Unit) number , that the spare part is associated with (Example: VSJ843) & hit "Enter" , the part list will populate
- Example: VSJ843 is a partial model (SKU) Number -> Full Model Number is: VSJ843QS, VSJ843RS, OR VSJ843QR
- Please note: This search does not always pull "All" parts associated with the Model (Unit) Number

- If you click the "Product Group" column 2 times it will show all (Example: Omega) together.