TLC Resource Portal

M3 Carrier ID's -S&H Fee (Countertop)

Countertop Carriers ID's & Shipping Cost Reference Guide

 Cash Sales & Warranty Orders 

****We Cannot Ship to a PO Box- No Exceptions***



 Update: 2/20/2025: Please see updates for CR Order processing shipping to Alaska & Hawaii.

  -Shipping Fee & Carrier 


Update: 3/17/2025:  "All" Isolated cases: Consumer Requests "Signature Required"

A) Must reach out to Onshore Support -Level 3/Onshore Mangers for approval.

B) If Approved by Onshore: 

-Select M3 Carrier : UPS GND RESISG (UPS GROUND RESIDENTIAL , SIGNATURE REQUIRED) 

**Please Note:  Excluding Shipping to: Alaska, Hawaii, Puerto Rico. This service is not applicable for these locations.






WHS (Warehouse) 

1. PKY Warehouse ONLY
- Exception West Bend Major Appliances. Reach out to Level 3 for assistance on how to procced.
- Reference West Bend Website for product under this category.


Shipping Fee 

- Warranty/Cash sales - Spare Parts:  (US) - $10.95 

- Warranty/Cash Sales - Units (US) - $19.95

-Warranty/Cash Sales - Spare Parts & Units (Alaska & Hawaii) - $19.95

 - Warranty Cash Sales - Spare Parts & Units (Canada) - $19.95 (US dollars)
- Exception: West Bend Major Appliance: Reach out to Level 3 Support for shipping cost



Carrier

US Shipping Address - Warranty & Cash Orders

1) PART/PARTS: UPS SURE G1  

2) UNITS : UPS GND RESI 

3)Exception: West Bend Major Appliance's: Reach out to Level 3 Support for carrier type


Carrier

Alaska & Hawaii Shipping Address - Warranty & Cash Orders

1) PART/PARTS & UNITS: UPS GND RESI

2) Exception: West Bend Major Appliance's: Reach out to Level 3 Support for carrier type



Carrier

Canada Shipping Address - Warranty & Cash Orders

1) ALL PART/PARTS & UNITS - UPS GND CAD

2) Exception: For West Bend Major Appliances reach out to Level 3 for carrier type



West Bend Major Appliance Category:


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