Understanding the order columns
A) Co no: This is the M3 order number
B.) Customers Order:
- This is the consumers first & last name
- The Shopify Order Number
C) HI/LOW order status
1. Status 22: Order is in back order status
2. Status 33: Order has not been picked.
- Order can be cancelled
- Modifications can be made on order (including shipping address)
3. Status 44: Order has been processed
- No changes can be made
4. Status 66: Order shipped (most likely tracking will reflect on order)
5. Status 77: Order shipped and is invoiced
6. Status 90: Order has been deleted
D) S: This is payment status
1. 3: This means payment did not go through
2. 2,7,and 8: Payment is under review
3. 9: Payment went though
D) WHS: This is the shipping warehouse
E) Ent dt : Order entry date
F) Req dt: Requested ship date
How To Steps
1. Log into M3
2. Click on OIS300
3. You can set the Sorting order & view on how you are looking the order up in M3 by using the dropdown arrows select your view.
Example1: View Below: Sorting order: 1-C Order No / View: TLC3 Customer/Cust Order No
A)- Search by M3 order number
Example 2: View below is : Sorting Order: 30-Customer PO# / View D83 PO#
B) - Search is by Consumers first & last name
C)-Search is by Shopify order number
4) Viewing order lines
- Locate order and click (Highlight line) -> Left Side Bar Click "Order lines"
Viewing Shipping Address
-Click Order line --> Right side of page click "Addresses" to view shipping and billing address.
