TLC Resource Portal

OP360 SALES ADMIN DI SUPPLY SOP


Carla Sent over the SOP on 1/30/2026
OP360 has taken over order processing for this account 1/30/2026

Good afternoon,

Please note that we have not yet received a purchase order for this account.

At this time, I am only attaching the SOP for reference. Once a PO is received, please proceed with entry and follow the instructions listed in the email.

If PO pricing does not match current price sheet, please email the sales rep for confirmation on discrepancy.

If pricing approval is pending, please place on stop code 7. If pricing matches, please place the order on stop code 8.

 

I've attached the SOP for this account for reference.

 

Please reach out to Gigi or me with any question.

 

Thank you.


Example of how a PO Field Needs entered:







Additional Account SOP Details


WarehouseHNJ
CarrierFTL
Ship ViaLogistics
Stop Code Place in Stop code 7
Once order is good to be released
  • Update to stop code 8

Back Order Pop-Up Box 
Always Select "NO"

If any special notes are indicated in bode of ticket or on PO
Add to the Special Notes section on the M3 order

Always Remember to attach to M3 Order
  • Copy of the SO
  • Copy of the PO
  • A PDF of the ticket correspondence (Excluding out internal notes

If A PO/SO is revised: Always remember to attach to M3 Order
  • Copy of Revised SO
  • Copy of Revised PO
  • A PDF ticket correspondence (If Applicable) - (Excluding internal notes) 

Pricing
IF PO price is higher than M3
  • Process order at the higher Po Price

If PO is lower than M3
  • Reach out advise of the price discrepancy 
  • Request a Revised PO with the correct pricing 

Special Pricing
If initial request advises price is approved 
  • process at the PO price


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