TLC Resource Portal

OP360 Sales Admin Power Sales & Advertising

First Request for Order Processing came over 2/4/2026


Carla's (Gigi's Team) Email to Amanda and Lisa:

Good afternoon,

Please see attached order confirmation for Power Sales.

Please follow the instructions if any listed in the email.

If PO pricing does not match current price sheet, please email the sales rep for confirmation on discrepancy.

If pricing approval is pending, please place on stop code 7.

Please very important if an order is not pending pricing approval or any other issues and is ready to ship, please ensure it is placed on stop code 8.

Orders left on stop code 7 indicate Manual Hold those orders are not worked on or released until they are updated to stop code 8.

 I've attached the SOP for this account for reference.

 Please reach out to Gigi or me with any question.

 



Update 2/5/2026:
-SOP States Travis is the Sales Person (This is incorrect)
- The Correct Sales Person is : Brent Duke 



Additional Account SOP Details 

WarehouseSelect : HNJ
Carrier FTL
Ship ViaLogistics
Stop CodePlace in Stop code 7Once order is good to be released
  • Update to stop code 8
Back Order Pop-Up Box Always Select "NO"
If any special notes are indicated in bode of ticket or on POAdd to the Special Notes section on the M3 order
Always Remember to attach to M3 Order
  • Copy of the SO
  • Copy of the PO
  • A PDF of the ticket correspondence (Excluding out internal notes
If A PO/SO is revised: Always remember to attach to M3 Order
  • Copy of Revised SO
  • Copy of Revised PO
  • A PDF ticket correspondence (If Applicable) - (Excluding internal notes) 

PricingIF PO price is higher than M3
  • Process order at the higher Po Price

If PO is lower than M3
  • Reach out advise of the price discrepancy 
  • Request a Revised PO with the correct pricing 

Special PricingIf initial request advises price is approved
  •  process at the PO price initial request



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