TLC Resource Portal

Walmart Canada SOP


PO's (Orders) Overview: You will only be handling Walmart Canada Orders 
Customer (Account) ID: 70126 (Edgecraft)
Customer (Account) ID: 70127 (Omega)
3 PO's per account come in once a week. Almost always on a Monday
Orders come into SPS Commerce on Saturday's
So in theory should show in OIS300 on Monday Morning
Orders Must be Processed and handled the same day - First thing Monday morning.  
-Mandatory must be looked into  before 12:00 Noon.
The Reason: If in the event you need logistics information
Place order in Stop code 7 Real Time , with no delay, until you receive confirmation from Chris Fudge
*
Upon receiving confirmation from Chris Fudge modify order to stop code 8 *
Orders Must Ship by Thursday of the same week*
Note: 

If orders are not in OIS300 

1. Double check SPS commerce to locate PO's.

2. Recheck OIS300 at Noon (If still not in OIS300)
-Will need to reach out to the EDI Team , Josh Rhody, CC Adam ,  provide the PO/PO's & advise orders are not showing in OIS300.
You will need to create a Excel File Table with the PO/Orders details and email the warehouse and all involvedPlease see example of the following in body of this article:
1. Excel File Format
2.Email to warehouse advising of orders for shipping
Note:
Walmart normally does not except back orders
If product is back ordered
Send Walmart contact person an email follow -up and advise how to proceed.

Reminder: You will need to adjust your weight, ETC because of the back order item/items




Please follow the same format as shown below:
Column Breakdown:
1. Order # : M3 Order Number

2. Ship To: City in the Ship To address (You will pull this info from PO in SPS) 

3. Carrier: Chris Fudge will advise

4. MABD (Must Arrive By Date) -  (You will pull this info from PO in SPS)

5. Cartons : Amount of cartons

6. PO : PO Number

7. WGT/PLTS: Enter the "Total weight with the pallet." ( If shows 0.05 or up -> Round up to the nearest weight) 

8. PLTS : Is the "Total pallets" -( If reflects 0.05 or up --> You will need to round up to the nearest pallet)







How To Steps: 

Step 1:

-Go into OIS300

-Set Sorting Order as: 20- Cust No, Req dt

- Set the View as: D04-CO,Brand,BU


Screen populates

-Customer Field: Enter the Customer Number 

- Highest Status (Field to Right) : Using drop down -> Select "Allocated"

-Hit "Enter"




A) -If Orders imported into OIS300 , they will now show

Note: Amanda advised you are checking OIS300 to be sure the orders are indeed in OIS300

-Place orders in Stop Code 7





B)-If Orders Do Not show in OIS300:
1. You will need to search for the orders in SPS Commerce.
2. If there are orders in queue -> Recheck OIS300 at 12:00 Noon. 

-If orders are still not in OIS300 -> Send email to EDI Team, Josh Rhody and CC Adam on email thread.
-Provide Customer Account Number/Numbers, PO # , and order details . And advise orders are not reflecting in OIS300. 



Step 2: If orders are in OIS300

-Create your Excel File (As Shown Below) . Please be sure to create a separate file for each customer (Account) ID.

-Complete all columns  (See Excel File information at beginning of article)


Note: If orders are not in OIS300 first thing in morning  --> You can still create the Excel File/Files and add details as you receive them.  








Step 3:
-Go to SPS Commerce

-Click Transactions






Step 4: (You will only be handling orders for Walmart Canada)

-Enter you first PO Number

-Click magnifying glass

-Order will now show





Step 5:

-Click on the PO number ( Document  ID)








Screen populates (PO opens up)

Step 6:

-The "City" in the Ship To Address -> Enter in your Excel File Table

-The "Must Arrive By Date" -> Enter in your Excel File Table (MABD)

-Once you have completed the Excel File Table for all PO's







Step 7:

-GO to Power BI

-Click on : DCP Config- WIP




Screen Populates:






Step 8: For your selections : Work from "Right" to "Left"

1. Click "Ship Dates
-First click in the second field (Highlighted in Yellow) --> using calendar select the next business day
-Then click the first field (Highlighted in Green) --> using calendar select the previous Saturday
(Note: This is referring to the "Requested Ship Date" on PO

2. Next Step: Enter your Customer (Account) ID

3. Hit "Enter"








Screen Populates:

Step 9:  
If you have an order/orders they will now show on this screen
1. PO number
2. M3 order number
3. Warehouse location
4. Ship Date

5. Carton Qty -> Enter on sheet as shown here 

6. Total Pallets with Pallets (If 0.05 Round up to nearest pallet)

7. Total weight with Pallet (If 0.05 or higher , round up to nearest total weight)









Step 10: Once you have fully completed your Excel sheet 

-Send an email to Chris Fudge and persons shown below by no later than Tuesday afternoon.

-Include the completed Excel File Table/Tables
Reminder: Make sure to place order/orders in stop code 7


Note: Chris fudge will advise: who the carrier is, and will advise if you need to modify order to different warehouse . 






Step 11: 

-Once Chris confirms ->  If warehouse change , make the change and take stop code 7 off
Make all M3 order modifications:

-Update Stop code to : Stop code 8
- Update the carrier
- If Warehouse needs modified do so now

-Ship Date: Needs to always reflect : Thursday's date of the same week. 






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