1.- Canadian Orders: (Cash/Warranty orders) - Only Payment Method is to pay by Card ( Debit or Credit card) Checks cannot be accepted for payment of order. ***
2.- Orders cannot be released for shipping until we receive confirmation from our TLC Accounting Department confirming receipt of check.
M3 Customer ID's we can except check for payment
A) 70736 : Cash Sales (Us Shipping Address Only)
B) 70730: Warranty Orders ( with Shipping & Handling Fee) - (US Shipping Address "Only")
How to Steps
STEP 1) Collect All Consumer Details, once we have received requested details
STEP 2) Process Order in M3
2-A) Change "Ship Date" : to a future ship date of 30 days out from order entry.
- Reminder: Our accounting Dept. must confirm receipt of check before shipping of order.
2-B) Select Stop Code: 7
2-C) Payment Terms : Select "A00" (Cash in Advance)
2-D) Change "Ship Date" to future ship date 30 days out from order entry .
2-E ) Add Special Notes “ Consumer is mailing check for Payment.”
Step 3 - Provide Consumer: their Order Number & total amount of order (including Sales Tax & Shipping & Handling Fee if applies).
Step 4: Advise consumer to let us know once they has sent the check in for Payment..
Step 5: Please send follow up email to consumer utilizing canned response "M3
roviding additional details to mail their payment in for the releasing of their order.)
Step 5: Include in your Fresh Desk Internal Notes ("Mailing check in for Payment, the M3 Order Number, the amount of the order.)
Step 6) Once confirms they have mailed their check to us :
Please reach out to our accounting department : Maria Diaz at mdiaz@thelegacycompanies.com and Maribel Ariza at mariza@thelegacycompanies.com and CC Monica Fernandez at mfernandez@thelegacycompanies.com and CC Lisa lisa@omegajuicers.com & Provide:
A) The Subject Line : Consumers Name, Order Number, Sending Check in for Payment
B) Body of the email: Order Number, Consumers Name and shipping address , and the amount of the check.
C) Ask to confirm if check has been received for payment and ask to advise the check number .