Installation and service must be performed by a qualified installer, service agency, or the gas supplier.
All gas connections must be made according to national and local codes. This gas supply (service) line must be the same size or greater than the inlet line of the appliance. Sealant on all pipe joints must be resistant to the action of LP/Propane gas. The range is equipped for the use with NATURAL gas. It is design-certified by CSA International for NATURAL and L.P. gases with appropriate conversion. The model/serial rating plate, located inside the drawer, has information on the type of gas that can be used. If this information does not agree with the type of gas available, check with the local gas supplier. See page from 13 to 16 for L.P. gas conversion instructions.
See attached file below
FOR AVANTI GAS RANGES THAT HAVE HEATING ISSUES,
WE NEED TO ALWAYS CONFIRM IF A CONVERSION FROM NATURAL GAS TO LP GAS WAS DONE BY A LICENSED TECHNICIAN.
IF SO, THE CUSTOMER NEEDS TO CONFIRM THAT THE PRESSURE REGULATOR WAS ALSO ADJUSTED AS THE LP GAS OPERATES AT A HIGHER PRESSURE. IF THE PRESSURE REGULATOR WAS NOT ADJUSTED, ISSUES SUCH AS BELOW WILL RESULT.
THE DIRECTIONS TO ADJUST THE PRESSURE REGULATORS ARE IN THE OWNER'S MANUAL. (Gas conversions are the responsibility of the dealer or end user).
COOKTOP BURNER ISSUES:
1) UNEVEN FLAMES ACROSS ALL BURNERS
2) FLAMES TOO LOW OR HIGH
3) BURNERS DO NOT LIGHT PROPERLY
4) FLAMES NOT STAYING ON (gas pressure issue)
5) IGNITERS KEEP SPARKING (Cooktop burner flames need calibration and is customer responsibility). Instructions are in the owner's manual.
OR
OVEN ISSUES:
1) OVEN TEMPERATURE DOES NOT MATCH KNOB SETTINGS
2) UNEVEN OVEN TEMPERATURES
3) FLAME NOT STAYING ON
4) SLOW COOK TIMES
TEMPLATE RESPONSE TO USE:
We believe the issue lies with the conversion from natural gas to LP gas.
LP gas operates at a higher pressure than natural gas.
As stated in the manual regarding gas conversion, the pressure regulator needs to be adjusted after a conversion has been done.
(Gas conversions are the responsibility of the dealer or end user).
Please be advised that our warranty terms and conditions does not cover LP gas conversions.
INTERNAL ENGINEERING NOTES: DO NOT DI
The description on I/M is not correct for DGR20P3S, DGR24P3S.
When converting from NG to LPG and attempting to adjust the flame, adjustment is only workable at 500F and not possible at the 300F setting as the access hole is blocked by black plastic.
One workaround is to make adjustments at 500F first, then turn the knob back to 300F, 200F, or other temperature setting to test the temperature. If the flame is too high or too low, return to 500F setting for further fine-tuning.
However, this adjustment is not recommended for untrained personnel. It's moderately difficult to operate:
Temperature calibration has significant thermal lag. Each minor adjustment requires waiting 10-15 minutes to check the actual oven temperature. Improper tuning may lead to unstable flames, incomplete combustion, or even safety risks.
Only experienced technicians familiar with gas appliance commissioning can perform this adjustment efficiently.
To avoid repeated tuning and potential non-compliance with certification standards, we recommend installing a dedicated LP-gas valve instead of manual flow adjustment. This solution ensures stable temperature performance and full compliance with safety and certification requirements.
The LP-gas valve cost is RMB 90. If we would like to go with it, I will ask the factory to develop one for us. For any customer who needs to switch GP to LPG, we send him a LP-gas valve for replacement.
This is the best way for us to reduce the complaint about flame adjustment and oven temperature inaccurate issue.
