TLC Resource Portal

WARRANTY REGRISTRATION REQUEST

Going forward, when we have Vinotemp customers wanting to register their warranty on the product, please have agents email customers template below:

Please send the requested info below to service@vinotemp.com

This email feeds into Freshdesk, where LVL1 can acknowledge customer's request and receive the information.
It will feed into our ticket system and automatically be collected and stored for quick access and reference.

1) COPY OF RECEIPT

2) FULL MODEL AND SERIAL NUMBER OF UNIT (found on barcode sticker with a starting sequence of 082 or 152)

3) FULL NAME/CONTACT INFO W/ EMAIL AND VERIFIED SHIPPING ADDRESS



SAMPLE SERIAL NUMBER LOCATIONS AND SEQUENCES:



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