*** BEFORE TROUBLESHOOTING A WINEMATE UNIT, IT IS IMPORTANT TO CONFIRM THAT THE SPACE IS PROPERLY INSULATED AND ALSO THAT UNIT WAS SIZED PROPERLY AND INSTALLED WITH PROPER CLEARANCES FOR THE AIR SUPPLY AND HOT EXHAUST AIR.
***UNIT MUST BE INSTALLED AT AN ELEVATED POSITION, BETWEEN 6-8 FT OFF THE GROUND, THIS IS TO ENSURE PROPER AIR CIRCULATION.
Upon customer inquiry of selecting correct sized cooling system, team must ask for dimensions (preferably in feet) of the customer’s area that they want to cool.
Team, must ask what is the LENGTH, WIDTH, AND HEIGHT of the closet, cabinet, or room.
This would be to determine the cubic footage of the area, and then match a cooling unit that can cover the cubic footage.
***FOR SELF-CONTAINED COOLING UNITS – You do not want to exceed a height of 8’FT, this is due to the cold, heavy air potentially not reaching the bottom bottles.Example A: Small closet or cabinet – 2’FT L x 4’FT W x 8’FT H = 64 cubic ft.
WM-1500CD/CTED/ WM-1500HTD/TE / WM-1500HZD/HZD-TE COVERS UP TO 90 CUBIC FEET
*** FOR NEWLY INSTALLED WINEMATE, IT IS ALWAYS EASIER AND BEST TO HAVE CUSTOMER SEND IN PHOTOS OF INSTALLATION TO CONFIRM PROPER INSTALLATION AND VENTILATION OF THE EXHAUST AIR
SEE LINK FOR ADDITIONAL DETAILS:
WINEMATE SIZING AND INSTALLATION OVERVIEW.pptx
SAMPLE PHOTOS OF CABINET:
Backside of unit needs to be installed flush with a external and exposed to open/ventilated area whether its hallway, adjacent room, bathroom. A space where the hot air can naturally dissipate into the cooler ambient air.
ENSURING RUBBER GROMMET IS FULLY SEALED (CD COOLING UNITS ONLY):
And also that back section is where the hot exhaust is blowing out from.
