DTC Direct to Consumer Customer Code : 23254 - ( Do Not Use for Retail Accounts)
Step 1: Navigation --> Click Drop Down Arrow
Customer Service --> Click Drop Down Arrow Select "Order Entry"
Step 2: Enter Customer Code: 23254 --> TAB
Step 3: Order Class: For Now, Leave as DTC
Step 4: Customer PO: Enter Consumers First and Last Name --> Tab
Step 5: Terms: For Now, Leave as GE FLOOR 90
Step 6: Order Date: Enters Today's Date --> Tab
Step 7: Required Date: You will Only Change this Date is the Order is Shipping later. (Almost ALL Cases the date will remain today's date)
Step 8: Shipper ID: When Order is Shipping UPS à type UPS and Click Drop-down Arrow and select from the following below and Click on the Line and Click “OK”
A) UPS Ground (The First Line Option)
B) UPS Next Day Air
C) UPS 2nd Day Air
Step 9: Always Check the Box beside “Complete Order”
Step 10: Click the Blue Box “Items”
Step 11: Click the Note Pad to the Left of “Edit Items:
Step 11: Product Code: Enter the Product Code à Tab
Step 12: Quantity: Enter the Quantity à Tab
Step 13: Unit Price: There will be a Price defaulted for Warranty you must back space quantity out enter the dollar amount (decimal point will still show) you will need to click to the right of the decimal point and enter the cents in (Example 9.95 ) à Tab à Click the Blue Enter Box. This will bring your Line item below for you.
Step 14: Click “OK” this will take you back to the Main Screen
Step 15: Click Ship It: The areas will always be defaulted with Weston Office address you will need to click on each rectangle box and back space to clear the information and the Consumers Information.
A) Enter Name
B) Enter Shipping Address
C) Contact Location: Enter your First and Last Name
D) Phone: No Need to add the Parenthesis and Dashes , Once you enter the telephone Number and Tab it will auto fill this.
E) Consumers Email Address. (Apprise does not have the capability to email the consumer the shipping details.)
F) Tax Jurisdiction: Using the the Drop Down Arrow select the state for the Consumers Shipping Address and Click "OK"
Step 16: Click Bill To:
A) Enter Name
B) Enter Shipping Address
C) Contact Location: Enter your First and Last Name
D) Phone: No Need to add the Parenthesis and Dashes , Once you enter the telephone Number and Tab it will auto fill this.
E) Consumers Email Address. (Apprise does not have the capability to email the consumer the shipping details.)
Step 17: Click Additional Charges :
Box will come up with the List of Shipping Options, select the Option and Click "OK" this will add your freight line and allow you to add the Shipping and Handling Amount.
A) If Shipping and Handling is waived Select "Prepaid"
B) IF UPS Shipping and Handling Fee Select the Appropriate UPS Option.
* UPS Ground --> Select the first UPS Ground Line
* UPS Next Day Air
* UPS 2nd Day Air
C. You Must Fill in the Dollar Amount even if the cost is at "0" Dollars --> Tab --> Click the Blue Enter Box.
When you Back Space the Amount out the Decimal Point will remain you will need to enter the dollar amount then click on the other side of the decimal point and add your cents --> Tab -> Click the Blue "Enter "Box. This will bring your Line item below and will also fill in the Total Amount, Order Charges, Order Total for you. --> Click "OK" , Your Order is Now Process.
* Waiving of Shipping and Handling you will need to enter 0.00
* Shipping and Handling Fee you will need to need to enter the amount --> Example 9.95
D) Click "Cancel", Question Box will come up Click "OK" this will bring you back to the Main Screen and your Order Number will now show at the top of the screen.
