TLC Resource Portal

Level 3-OP360 Team Lead breakdown

Hello Team,
Enclosed is the breakdown Per OP360 Team Lead and Level 1 & Level 2 (including chat) under their Team 


- Raising a ticket handling concern /issue to the OP360 Lead

- This would include both Level 1 and Level 2 concerns



Please be sure to send messages to the Ring Chat Room titled: TCL OP360 Team Leadership

- Address the TL by name when sending your messages.  

- Provide the ticket number & the concern/issue




TL Breakdown List


Neil's Team







James's Team




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