Please be sure to remove ALL CC email address/addresses when replying to the consumer.
The only email address that should reflect on ticket is the consumers email address.
1. If consumer has provided no/ or partial registration details
- Fill in what details have been provided in side cart including contact details section
- - Enter internal notes as you normally would
- Send canned response : see below
- Place ticket status as " Waiting on Customer
2. Consumer has provided all registration details
- Complete the side cart including contact details section
- Enter your internal notes as you normally would
- Send canned response: see below
- Place ticket status: Resolved
Key Words:
I want to register my unit
I want to register my product
Warranty Registration
Product Registration
Can you register my product