1. Question: Is this Unit BPA Free?
Answer: Yes ,the Model 77224 QuickServe Toaster is BPA Free.
2. Question: My Toast Lever will not stay down.
Answer: Please be sure the Serving Tray located on the front of the toaster is completely opened or the Toaster Lever will not stay down.
3. Question: Is the Serving Tray of my Toaster Removable.
Answer: No , the Serving Tray is not able to be removed from the Toaster.